SUPPORT PRICING
Basic
SUPPORT FROM
£
25
per user per month
-
Telephone support
-
Email support
-
Remote support
-
Response time (4hr critical / 8hr normal)
-
Secure remote client on each device
-
Minor tasks (add users / email setup)
-
RingCentral Phone System support
Standard
SUPPORT FROM
£
35
per user per month
-
Telephone support
-
Email support
-
Remote support
-
Onsite support
-
Response time (4hr critical / 8hr normal)
-
Secure remote client on each device
-
Minor tasks (add users / email setup)
-
RingCentral Phone System support
-
Proactive maintenance
-
Server and backup monitoring
-
Monthly server updates & health check
-
ISP & domain management / support
-
3rd party software installation
Most Popular
Advanced
SUPPORT FROM
£
45
per user per month
-
Telephone support
-
Email support
-
Remote support
-
Onsite support
-
Response time (4hr critical / 8hr normal)
-
Secure remote client on each device
-
Minor tasks (add users / email setup)
-
RingCentral Phone System support
-
Proactive maintenance
-
Server and backup monitoring
-
Monthly server updates & health check
-
ISP & domain management / support
-
3rd party software installation
-
Daily backup check
-
Managed 50Gb online backup
-
Backup recovery testing (Bi-annually)
-
Loan equipment cover
-
Disaster recovery planning
-
Office relocation
-
Purchasing advise and support
-
Asset register
-
Strategy planning
