Complete peace of mind and value for money
Our Monthly Support option covers your current IT Infrastructure and is designed to offer customers complete peace of mind. Try our instant Monthly Support Cost Calculator to give you an idea of the support costs to your business.
Monthly Support Cost Calculator
Enter the number of devices that require support for your business and select Calculate.
(Please note that prices are for indicative purpose only and are subject to a full site survey)
Calculating
Support Options
Annual monthly support contract offering “Unlimited” telephone and email support for complete peace of mind.
Lite |
Basic |
Standard |
Advanced |
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| Contact Us | Contact Us | Contact Us | Contact Us | |
| Telephone Support | Unlimited | Unlimited | Unlimited | Unlimited |
| Email Support | Unlimited | Unlimited | Unlimited | Unlimited |
| Remote Support | Discounted Rate | Unlimited | Unlimited | Unlimited |
| Onsite Support | Discounted Rate | Discounted Rate | Unlimited | Unlimited |
| Other Services Not Covered | Discounted Rate | Discounted Rate | Discounted Rate | Discounted Rate |
| Response Time (4hr Critical / 8hr Normal) |
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| Secure remote client on each device | |
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| Minor Tasks (add users / email setup) |
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| RingCentral Phone System support | |
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| Proactive Maintenance | |
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| Server and Backup Monitoring | |
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| Monthly Server updates & health check | |
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| ISP & Domain management / support | |
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| 3rd Party Software Installation | |
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| Daily Backup Check | |
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| Free Managed 50Gb Online Backup | |
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| Free Managed Antivirus for each computer | |
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| Backup Recovery Testing (Bi-Annually) | |
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| Free Labour costs to computer hardware | |
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| Loan equipment cover | |
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| Disaster Recovery Planning | |
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| Office relocation | |
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| Purchasing advise and support | |
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| Asset Register | |
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| Strategy Planning | |
More information required? Get in touch…
Call us on 01904 490818 or Contact Us to see how we can help.