HOW IT WORKS

HOW IT WORKS NORMAL PROCEDURE

1. GET IN TOUCH

Usually, this all starts with a call or email from you. We have a quick chat about your current network setup and what you need from us.

2. MEET THE TEAM

We like to book a site visit to come and meet you in person, look at your current network setup and listen to your issues and goals, which helps us to advise the correct solution.

3. QUOTATION

Provide a comprehensive quotation for any recommended work, any new or refurbished hardware and a bespoke IT Support package to suit your business needs.

4. SOLUTIONS AND SUPPORT

Implement any recommended solutions or additional hardware and integrate with your current setup. Commence with the IT Support for your business.

IT support contract proposal & Recommendations

Once we have a complete understanding of your setup and business needs, we can then accurately provide a quotation for any additional work and IT Support.

If you then want to proceed, we will offer a bespoke support contract outlining what is included and what we can implement to maximise your IT capabilties.

Our IT Support contracts are tailored to the amount of users, devices, complexity of your IT infrastructure plus your own specific requirements.

From our initial PC health checks we can make a series of recommendations to ensure you that your business is working as efficiently as possible.

Happy working relationship

Remote or Onsite visit to carry out any recommended work and we can then begin to support your business.

From small upgrades, such as upgrading and reinstalling PC's to full cloud migration, you will soon start to see the benefits for your business.

We won't recommend a solution unless we truly believe that it is worthwhile and a good fit for your business.

We pride ourselves on the IT Services, IT Support and IT Solutions we offer to all of our customers, which is often highlighted from feedback received.

what our customers say

CALL 01904 490818 FOR BUSINESS IT SUPPORT IN YORK

What We Do

We provide a wide range of IT Solutions, IT Services and IT Support to businesses in York and surrounding areas.

remote support

Contact us

Call: 01904 490818

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